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About Bartley West

 

Bartley West are independent, RICS-regulated Chartered Surveyors and Valuers, serving homeowners, housing associations, local authorities, and property investors across the South of England. Established in 2012, our ethos has always been simple: provide clear, trusted advice backed by professional excellence and a genuinely personal service.

 

 

Our Story

Bartley West Chartered Surveyors and Valuers started as a sole practice founded by Tonya Loades FRICS built on the belief that surveying should be efficient, modern but with tradition of high quality service retained. Whilst the firm started as just one surveyor has grown into a multi-discipline team covering the whole of the South of England from Hampshire, Dorset, Wiltshire, West Sussex, Surrey, Berkshire, Oxfordshire and Buckinghamshire. 
 
The aim was to offer a service where clients get to know their surveyor by name whilst receiving honest and practical advice. Over time, we’ve kept that ethos while embracing modern technology; from instant online booking and secure payments to drones and advanced inspection software capturing data from the doorstep of the property in question.
 
Our survey department specialise in RICS Home Surveys undertaken to the Home Survey Standard for Level 1 (Formerly The Condition Survey), Level 2 (formerly The HomeBuyer Report) and Level 3 (formerly The Building Survey) alongside Pre-Completion Surveys, Snagging Surveys and Valuations in accordance with RICS Valuation – Global Standards (‘Red Book Global Standards’) for a variety of purposes such as Inheritance Tax, Matrimonial, Shared Ownership, Capital Gains Tax and Help to Buy.
 
Our milestones include guiding apprentices to full MRICS status, supporting senior surveyors to achieve FRICS and Expert Witness accreditation and training experienced building surveyors how to value houses with the RICS Registered Valuer status being achieved. Our repeat business from members of the public to the long-standing partnerships with developers, housing associations, and local authorities has grown us. Today, our reputation for professionalism, and client care means much of our work comes from repeat recommendations.
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H Sandford
26 March 2026
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Amazing company! I have been so impressed with the service I have received from Bartley West. From the initial enquiry, through to getting the report everything has been seamless. Emails were responded to quickly, appointments were on time and the report arrived earlier than expected. Peter, Hayley and Rebecca looked after us so well and were clear and professional at all times. If you're looking for a competent, trustworthy RICS surveyor you won't go wrong with Bartley West.
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S Jones
18 March 2026
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Really pleased with the level 3 survey that was done on an old property that I am in the process of buying. There was so much detail in the survey report, that I now know exactly what work will need doing to the place. I was also very impressed by their use of a drone to do an inspection of the roof and chimneys, and the photos that were taken with the drone. The survey was worth every penny, and I wouldn’t hesitate to recommend Bartley West Surveyors.
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R Floyd
13 March 2026
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A thoroughly stress free process from start to finish. The level 2 survey was detailed and provided all the information about the property that we required to proceed with the purchase. It was laid out clearly and covered all areas highlighting any which required further investigation by either solicitors or specialist trades people. Excellent.
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M James
10 March 2026
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Couldn’t recommend a better company to Survey a property. My partner and myself are first time buyers so found the process overwhelming but Bartley West made everything so easy. The survey itself was detailed and clear to understand. Any queries we had were answered quickly. We can’t recommend them enough!
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J Orton
9 March 2026
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The survey was very thorough and I was pleased with the report which highlighted some important issues. The vendor has agreed to rectify some of the faults. Thank you
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K Morton
4 March 2026
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Excellent friendly and professional service. Thank you
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J Louise
20 February 2026
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Great service thank you - I would happily recommend.
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D Hall
12 February 2026
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Excellent service. I would highly recommend to anyone. From start to finish the team were helpful and friendly. Thank you once again
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P Mohan
12 February 2026
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Excellent Service - Highly Recommend Fantastic experience with Bartley West from start to finish. The entire valuation process was smooth and easy, with very quick responses to my inquiries. The surveyor (Karl) was highly professional, courteous and friendly during the visit. The report was delivered promptly, and the service offered great value for money. Would definitely recommend! I had to contact them post report completion and during the completion of HTB process - Rebecca was always available to address any concerns or issues and offered prompt service. I have already referred a few friends to get their RICS done from BartleyWest.

Our Team

Behind Bartley West Chartered Surveyors & Valuers is a dedicated team of Chartered Surveyors, RICS Qualified Surveyors, RICS Registered Valuers, and brilliant support staff who share the same ethos as they support our customer journey. Our surveyors bring decades of combined experience across all property types, while our business team ensures every client has a smooth, stress-free and personal journey from their first enquiry to the final report.

Tonya

FRICS, RICS Registered













Valuer, RICS Registered













Expert witness





















Managing Director













&Chartered Surveyor

As Managing Director of Bartley West, Tonya combines the leadership of the practice with her continued hands-on work as an FRICS Chartered Surveyor, RICS Registered Valuer and RICS Registered Expert Witness. With extensive experience across residential property, she provides RICS Level 2 Home Surveys, Level 3 Building Surveys and professional property valuations throughout Hampshire and the South of England.

Tonya also specialises in Expert Witness work for property disputes, including acting as a Single Joint Expert in matrimonial matters. Passionate about supporting the next generation of surveying professionals, her leadership has helped shape Bartley West’s commitment to developing new talent, with the practice named a finalist for Next Generation Employer of the Year at the 2026 Inspiring Women in Property Awards.

Peter


FRICS, RICS REGISTERED













VALUER, RICS ACCREDITED













Expert witness



















HEAD OF SURVEYING,













REGIONAL MANAGER

As Head of Surveying at Bartley West, Peter brings many years of experience and a wealth of technical knowledge to residential surveying and valuation. A Fellow of RICS (FRICS), RICS Registered Valuer and RICS Accredited Expert Witness, he is recognised for his high professional standards and expertise across a wide range of property matters.

Peter specialises in RICS Level 2 Home Surveys, Level 3 Building Surveys, residential property valuations and Lease Extension work across Berkshire, Buckinghamshire, Surrey and surrounding areas. His Accredited Expert Witness status also reflects his experience in providing clear, independent professional opinion on more complex property matters.

Michael

MRICS, MCIOB,













RICS Registered Valuer



















Regional Manager -













Southern Team

With a strong background in New Build Building Services and building pathology, Michael brings extensive technical experience to residential surveying across Hampshire, West Sussex, Wiltshire and Dorset. An MRICS Chartered Surveyor, MCIOB member and RICS Registered Valuer, he specialises in RICS Level 2 Home Surveys, Level 3 Building Surveys and Snagging Surveys and Pre-Completion Inspections.

Michael’s experience spans both new-build homes and older properties, allowing him to provide detailed, practical advice across a wide range of building types and defects. As Regional Manager for the Southern Team, he also leads his team with a strong focus on technical standards and excellent client service.

Karl

MRICS, RICS













Registered Valuer



















Associate Director

From older character properties to modern homes, Karl has extensive experience assessing a wide range of residential buildings across Hampshire, Dorset and Wiltshire. His expertise covers RICS Level 2 Home Surveys, Level 3 Building Surveys, residential property valuations and defect analysis, helping clients gain a clear understanding of their property.

As an MRICS Chartered Surveyor and RICS Registered Valuer, Karl combines professional expertise with additional experience in corporate Stock Condition Surveys. His broad understanding of building condition and property defects enables him to provide thorough, independent and practical advice to clients.

Meet the Team Photo of Chartered Surveyor Ivan at Bartley West

Ivan

MRICS, RICS













Registered Valuer



















Chartered Surveyor













& Valuer

With surveying experience spanning both the UK and Hong Kong, Ivan brings a broad perspective and strong technical knowledge to residential property inspections across Berkshire, Buckinghamshire and Oxfordshire. An MRICS Chartered Surveyor and RICS Registered Valuer, he carries out RICS Level 2 Home Surveys, Level 3 Building Surveys and residential property valuations.

Ivan has a particular strength in defect analysis, carefully assessing properties to identify potential concerns and helping clients understand what his findings mean in practical terms. His detailed approach provides buyers with clear, independent advice when making important property decisions.

Mett the Team Photo of Chartered Surveyor Robert at Bartley West

Robert

AssocRICS, RICS













Registered Valuer



















Surveyor & Valuer

Robert brings extensive hands-on experience from across the property industry and building trades to his role as a Surveyor and RICS Registered Valuer. Based in Fleet, he works with clients across Hampshire, Surrey and Berkshire, combining practical building knowledge with professional surveying expertise.

As an AssocRICS Surveyor, Robert carries out RICS Level 2 Home Surveys and residential property valuations, providing straightforward advice to help clients better understand their property. He is also continuing his professional development towards achieving MRICS Chartered Surveyor status.

Professional headshot of Adrian Chan AssocRICS, Chartered Surveyor at Bartley West Chartered Surveyors & Valuers.

Adrian

AssocRICS



















Building Surveyor

Adrian has over 20 years’ experience in building surveying and property maintenance, with a degree in Building Surveying and AssocRICS status. Based in Greater London, he carries out RICS Level 2 Home Surveys and Level 3 Building Surveys across South and West London, including Richmond, Wandsworth, Chelsea, Wimbledon, Kingston upon Thames and surrounding areas.

With extensive experience of London properties, including previous work with Richmond and Wandsworth Councils, Adrian specialises in residential surveys, building pathology and defect diagnosis. He has particular expertise in investigating damp, mould, timber decay and structural movement, and enjoys getting to the root cause of more complex property defects.

Rebecca

MRICS, RICS













Registered Valuer



















Chartered Surveyor













& Valuer

Rebecca is an MRICS Chartered Surveyor and RICS Registered Valuer based in the Test Valley, Hampshire, with extensive experience providing residential surveys and property valuations across Hampshire and the South. She carries out RICS Level 2 Home Surveys, providing clear, independent advice to help buyers understand the condition of a property before they commit.

Rebecca also specialises in Shared Ownership and Help to Buy valuations, providing professional, independent advice to guide clients through the valuation process. Her thorough and approachable service helps clients move forward with clarity and confidence.

 

Giles

BSc (Hons), AssocRICS













SURVEYOR & Valuer

Based in Poole, Giles has years of experience carrying out residential surveys and valuations across the BH postcode area, giving him a real familiarity with Bournemouth, Poole and the wider local property market. Having surveyed homes throughout the area, he has built extensive knowledge of its varied building types, from period and character properties to family homes, apartments and modern developments.

With a BSc (Hons), a Diploma in Residential Surveying and Valuation and AssocRICS status, Giles combines his professional expertise with the kind of local knowledge that comes from regularly working with properties across Bournemouth and Poole. His understanding of the local housing market and different property types allows him to provide clear, practical advice, helping clients feel confident about the property they are buying.

Meet the Team Marketing Michaela at Bartley West

Michaela

Head Of Business













Development & Innovation

Focused on growing Bartley West and strengthening its presence across the property industry, Michaela leads Business Development, Marketing and Innovation for the practice. She develops new opportunities and partnerships while shaping the marketing strategy, digital presence and wider growth of the Bartley West brand.

Alongside her role, Michaela is currently completing a degree in Digital Marketing, bringing her studies and evolving industry knowledge into the development of the business. With a particular focus on innovation and the client journey, she champions new ideas that strengthen relationships, support the team and help drive Bartley West forward.

 

Rebecca

Office Manager

Keeping everything running smoothly behind the scenes, Rebecca is an important part of the day-to-day operations at Bartley West. As Office Manager, she supports our surveyors, manages key systems and processes, and helps ensure reports are delivered efficiently and to our professional standards.

Rebecca is also a friendly and familiar point of contact for our clients, helping to keep everything organised from initial enquiry through to the completion of their survey or valuation.

Hayley

Client Services

Hayley is at the heart of the client journey at Bartley West, helping make the process of arranging a survey or valuation as straightforward and reassuring as possible. As part of our Client Services team, she supports clients throughout the process while working closely with our surveyors to keep everything moving smoothly.

Friendly, helpful and always happy to assist, Hayley plays an important role in delivering the responsive and personal service we pride ourselves on.

 

Meet the Team, Team Mascot Terry at Bartley West

Terry

Pawblic













Relations

Terry is Bartley West’s four-legged force of positivity and our very own Head of Pawblic Relations. A regular companion on Peter’s travels, Terry can often be found greeting estate agents and making friends along the way, from Oxfordshire and the Thames Valley through to Greater London.

When he’s not out networking, making an appearance on Teams calls, Terry takes his responsibility for office morale very seriously. With endless enthusiasm and a natural talent for winning people over, he’s always ready to lend a paw.

Why Clients Choose Us

Every valuation is carried out by an expert Registered Valuer, ensuring independence and compliance. Our surveyors bring decades of combined experience, with specialisms from snagging surveys to Expert Witness reports. We balance personal service with cutting-edge tools to make the process simple, reliable, and stress-free.

Services offered

At Bartley West we provide a full range of residential valuations and surveys, all carried out by qualified RICS professionals. Whether you’re buying your first home, redeeming a Help to Buy loan, or needing a clear view of a property’s condition, our services are designed to give you confidence at every step.

 

Areas we cover

Bartley West Chartered Surveyors are RICS Chartered Surveyors covering the South of England. We have surveyors specialising in the local areas of Southampton, Portsmouth, Reading, Bournemouth and Andover, with our team working across the region.

Get a quote

Do get in touch whether by phone, email or via our online forms. Whilst we offer online services with instant quotes for speed and efficiency, our friendly team are on the other end of the phone or email if you have queries or want to talk the process through.

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